The principles behind these books have helped to inform our thinking and the recommendations that we make for our clients.
by Frederick F. Reichheld, Thomas Teal
by Ronald G. Drozdenko, Perry D. Drake
by Fred Reichheld
by James H. Myers, Gary M. Mullet
by Robert G. Cooper
by Geoffrey A. Moore
by Clayton M. Christensen
by Malcolm Gladwell
by Chris Anderson
by Thomas L. Friedman
by Larry Selden, Geoffrey Colvin
by Jay R. Galbraith
by Steven M. Cristol, Peter Sealey
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